Black Oak Scented Candle by L:A Bruket

Delivery & Returns

UK DELIVERY INFORMATION

FREE DELIVERY ON UK ORDERS OVER £50

*Our delivery times are estimated so please be aware that while we will always do our best to get items to you promptly some deliveries are quicker and some slower, this timing is a guide only.

CHANGED YOUR MIND?

We want you to be delighted with your purchase but if you're not, you can return any item within 30 days of receipt as long as it is unused and in its original packaging.

We will be happy to exchange the item for a replacement or refund via the original payment method. Unfortunately we are unable to refund any shipping costs but we will send any new exchange items free of postage charges.

Please email [email protected] so that we know to expect your return and can give you the correct return address details.

Parcels are returned at your own cost, and we recommend that you obtain a free certificate of postage from the Post Office as we are responsible for your parcel only once it has been received into our warehouse. Items lost in transit will not be treated as returned. Please also make sure your items are securely wrapped so that they are returned to us without damage.

Please email [email protected] so that we can arrange for the damaged or faulty item to be returned and the exchange or refund to be processed swiftly.

* Please take extra care to read any specific care instructions provided with your purchase. We cannot accept an item returned as faulty or damaged if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse.

For more information on our returns policy please visit our Returns Page